Summary
How to view your backups and check data results when using the Sage 50 Accounts Backup Manager.
Description
Once you set up a backup schedule, you can manage your backups and see your check data results for all companies.
TIP: We recommend you view the check data results regularly to ensure your data is error free. If any errors appear, stop processing in the relevant company and fix the errors. To help with this, in Sage 50 Accounts v28 and above you receive a prompt if errors exist in your data.
Resolution
View backups and check data results
- Log in with the Manager logon name and password.
- On the menu bar go to File, then select Schedule back up.
- Select the relevant tab on the left of the Sage Accounts Backup Manager window.
To refresh the information that appears, click Refresh.
Missing backups?
If your backups don't appear in Backup Manager or the backup folder, try the following:
- Check permissions on the backup folder
- Check the backup folder isn't read only
- Set up the scheduled backup on the server computer rather than the client computer
- If you have multiple drives on your server, check them for the backup
- If you have multiple drives on your server, change the backup path to another drive
- Try disabling the antivirus software
Upgrading your licence
Need a little more room? To add extra companies, users, employees or more to your software licence, leave your details and we'll be in touch.
