Summary
Minimum requirements
Operating system
Compatible operating systems:
Sage 50 Payroll is compatible with both 32-bit and 64-bit versions of the following operating systems:- Windows® 10
- Windows® 11
- Windows® Server 2022
- Windows® Server 2019
- Windows® Server 2016
How to check your operating system
- Press the Windows key and R on your keyboard.
- Type winver then click OK.
- About Windows opens, which details your operating system information.
Other operating systems
You can only run Sage 50 Payroll on a Windows operating system.
If you use an Apple Mac, it may be possible to run Windows within a virtual environment. However, we don't test Sage 50 Payroll in this environment, and we recommend you don't use this setup.
You need to ensure that you install all the latest Microsoft service packs and updates.
Computer specifications
RAM (Memory)
You need a minimum of 2 gigabytes (GB) of memory to run Sage 50 Payroll.
To check your RAM:
- Press the Windows key and R on your keyboard.
- Type msinfo32 then click OK.
- Check the 'Installed Physical Memory (RAM)' value.
Free disk space
You need 2GB of free disk space to install Sage 50 Payroll. You also need extra space for data files of any companies you process in your software.
NOTE: You can't store data related to Sage 50 Payroll in online storage, such as OneDrive or SharePoint.
To check your free disk space:
- Press the Windows key and E on your keyboard.
- Select This PC on the left.
- Right-click C: then click Properties.
Processor
You need a 2Ghz processor or equivalent for Sage 50 Payroll to work successfully.
NOTE: Sage 50 Payroll isn’t compatible with devices with an ARM-based processor. For more information, visit our using ARM-based devices article.
Internet Browser
Sage 50 Payroll uses your Default Internet Browser as set in Windows to display web-based content.
Network specification
Network speed
You need 1Gbps (100Mbps minimum) for Sage 50 Payroll.
Performance improves with higher specification computers and networks.
Terminal server
It's possible to access Sage 50 Payroll remotely in a terminal server environment. However, there are potential issues that may arise and feature limitations when you run the software in this way.
Find out more in the install Sage 50 Payroll or Sage 50 P11D on a terminal server article.
Office integration
Some features of Sage 50 Payroll interact with and require an installation of Microsoft Office. For example, emailing payslips and reports.
Office versions:
- Office 64-bit versions - What is the compatibility of my Sage software with Microsoft Office?
- Microsoft 365 32-bit - desktop version only
- Office 2016 32-bit edition
- Office 2019 32-bit edition
- Office 2021 32-bit edition
We're limited in the support we can offer for prior versions of Office that Microsoft no longer support. We can help with basic steps, however if these don't work, you may need to upgrade Office to a more recent version.
Display settings
Your screen resolution needs to be between 1024 x 768 and 1920 x 1080 - this applies to 4k and hi-res monitors.
- Click the Start button then click Control Panel.
- Click Appearance and Personalisation.
- Click Display then click Adjust screen resolution.
In Windows 10 and Windows 11:
- Right-click the Windows Desktop.
- Click Display Settings.
Access rights
To install your software, your Windows username must have at least Modify access to several folders. This allows the installer to place all the files your software requires to run correctly.
Find out more in our NTFS permissions required by Sage 50 Payroll article.