| | Install Sage 50 Payroll or Sage 50 P11D on a terminal server |
| Description |  CAUTION: Sage Support will assist you where we can, however, if we can't assist you we suggest you use it in a supported environment. Citrix uses the same principles as Terminal Server, but is far more advanced.
You can access Sage 50 Payroll or Sage 50 P11D remotely in a terminal server environment, however there are potential issues that may arise and feature limitations when you run either software in this way. All other terms of the software licence agreement still apply, for example: - You must pay the correct licence fee for the number of users who are able to access the software
- You're not permitted to allow anyone, other than your users, to have remote access to the software, for example, by providing the software as a service - sometimes called a hosted service or application service provider (ASP) service
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| Resolution | Considerations when using a terminal server- By default, all remote users have standard user permissions on the terminal server. To use Sage 50 Payroll or P11D on a terminal server,remote users need to be members of the server’s ‘Remote Desktop Users’ group and this group need to have modify access to the relevant product’s settings folder and all subfolders
The default settings folder are shown below:
| Sage 50 Payroll | C:\ProgramData\Sage\Payroll | | P11D | C:\ProgramData\Sage\Sage 50 P11D |
If your data is not stored in the default location remote users also need modify access to the data folder and all subfolders. - Integration with other Sage software, Microsoft Office and modules such as e-Banking is only possible if you install these on the same terminal server as Sage 50 Payroll or P11D
- To use features such as Weblinks, auto-dial and email services, remote users need to have access to such services on the terminal server. For example, they can't use locally installed email software and Internet browsers
Technical support limitationsIf you install the software in this environment, we're unable to support with the following: - Speed or performance issues with Sage 50 Payroll or Sage 50 P11D
- Where the Sage program hangs, doesn't respond or even crashes, we recommend using Windows' built-in Process Monitor to investigate
- The process Monitor should be used to find entries for anything associated with SBDDesktop.exe, as this is the Sage operating process
- The setup and configuration of remote access and network environment
- Hardware configuration and setup
- The setup, configuration and use of third party software
- Remote access or wide area network connectivity
- Printing issues that are specific to a remote access or wide area network environment
- Creation and maintenance of operating system user accounts and associated permissions. For example, issues that aren't present when Administrative Users are operating Sage 50 Payroll or P11D are likely to be caused by user permissions and should be resolved by a system specialist
System requirementsBefore you install Sage 50 Payroll or Sage 50 P11D, you must check that your terminal server has the following required specifications. Operating systemAll 32 or 64-bit variants of Microsoft® Windows® 11 and 10. Please ensure you've installed all the latest Microsoft service packs and updates. Processor speed2Ghz processor or equivalent RAM (Memory)2GB RAM Free disk space2GB of free disk space (You also need additional space for data files) Network speed1Gbps (100Mbps minimum) Other requirements
Install on a terminal server- From the Start menu, click Control Panel.
- Click Program, then click Install Application or Remote Desktop Server.
This starts a wizard that you can use to specify the file you downloaded, for example, Sge50Payroll.exe or sage50p11dv21.exe, to start the installation. It's very important that you finish installing the software before you select Finish to end the wizard. Activate Sage 50 Payroll and create your company- Double-click the Sage 50 Payroll option on your Windows desktop.
- Enter your serial number and activation key, then click Next.
- Enter your Sage account number, then click Next.
- Click Create a new set of data files, then click Next.
- Enter your company details, then click Next.
- Check your details are correct, then click Finish.
- To log on, click OK, then click OK.
- Select the relevant news feeds, then click OK.
Modify file locking NOTE: You must only make this Payroll.ini entry when running Sage 50 Payroll in a terminal server environment. You should modify the payroll.ini originally created C:\Windows\Payroll.ini file but any remote users that have already accessed the software will have Payroll.ini files within their profile on the server. You must also add this line to these files. The location of a remote user's file is C:\Users\<username>\Appdata\Local\VirtualStore\Payroll.ini.
- Press the Windows key
 + R. - Locate Payroll.ini to open in Notepad double-click the file.
- In the [Payroll4] section create a new line.
- Enter the following text: IgnoreMachineNameWhenLocking=1
- Click File, then Save.
- Click File, then Exit.
You should repeat steps 1 to 4 for each user who accesses Sage 50 Payroll. Activate Sage 50 P11D and create your company- Open Sage 50 P11D, then enter your serial number and activation key.
- Click Next, then click Create New Data.
- Click Next, then browse to the location where you want to store your data. Alternatively, to accept the recommended default, click Next.
- To complete the P11D Startup Wizard and open the software, click Finish.
- To log in to Sage 50 P11D, accept the default user name of Administrator, but do not enter a password, then click Login.
If you're installing Sage 50 P11D for the first time, we recommend that you set up access rights in the software.
[BCB:109:P11D CB:ECB] |
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