Some employees don’t qualify for SSP. Sage Payroll will do the necessary checks and apply SSP if the employee meets the requirements.
Cause
Resolution
After 6 April 2026
The way SSP works is changing. Waiting days will no longer exist, so an employee will be eligible from the first day they’re absent. This will apply from the first day of their employment.
The Lower Earnings Limit (LEL) is also no longer relevant, meaning all employees are eligible to receive SSP.
For employees to qualify for SSP, their AWE must be at least £125 (2025/26).
We'll calculate this based on the pay runs already processed for this employee.
When this is less than £125 (2025/26) per week, you'll see a message and you have two options:
Issue certificate SSP1.This means the employee has earned less than £125 (2025/26) per week and doesn't qualify for SSP. Select the SPP1 link to download the form to give to your employee.
Manually set the AWE value.Your employee has earned more than £125 (2025/26), but the earnings in your Payroll are less than this. This can happen if you started using Payroll part-way through the tax year. Enter the employee average weekly earnings yourself. It is your responsibility to ensure this is correct.