Two factor authentication (2FA) adds an extra layer of security for employees within Online Bureau. When you enable this for an employee, they must set up 2FA, then each time they log in enter a passcode or approve the sign in.

Let's look at how to manage 2FA.

1. Log in to the relevant company in Online Bureau.
2. Click Employees, then click View employee list.
3. Click Manage 2FA.
4. On the menu that opens, select the checkbox to the left of any employee you'd like to update.
5. Click the option you require:
   • Invite to 2FA
   • Reset 2FA
   • Remove 2FA
      TIP: Continue to the how do I use these options section for detailed steps. 
     
     
     
     

How do I use these options?

For details on how to use these three options, visit the dedicated guide:

• Invite to 2FA: enable 2FA for employees - Online Bureau
• Reset 2FA: reset 2FA for an employee - Online Bureau
• Remove 2FA: remove 2FA for an employee - Online Bureau

Multiple employments

In some cases, an employee may use the same email address under a second employment with another company that also uses Sage Online Services.

2FA applies to the email address, not to a company. If you enable or disable 2FA in an employment that you process, this setting applies to other employments under the same email address.

 NOTE: If you need to avoid this for any reason, you can set the employee up in Online Bureau with a different email address.