You can set up two-factor authentication (2FA) to enhance security for your clients and their employees. Once enabled, 2FA requires selected users to enter a one-time passcode and their own password when they log in to Online Bureau (known as Sage Employee Online Services to your client and their employees). 

1. Log in to the relevant company in Online Bureau.
2. Click Employees, then click View employee list.
   
   
   
   
3. Click Manage employee two factor authentication.
   
   
   
   
   
4. Select the relevant employees, then click Invite to 2FA.
   
   

The next time the employee logs in, they're prompted to set up 2FA. They then use this to log in going forward unless you remove it for them at any point.

Enable for employees by default

You can set Online Bureau to enable 2FA for your employees automatically when you upload them. 

Log in to your Online Bureau portal and click Settings then Company information. Select the option to enable 2FA for new employees.

Multiple employments

In some cases, an employee may use the same email address under a second employment with another company that also uses Sage Online Services.

2FA applies to the email address, not to a company. If you enable or disable 2FA in an employment that you process, this setting applies to other employments under the same email address.

 NOTE: If you need to avoid this for any reason, you can set the employee up in Online Bureau with a different email address.