| | Description | If your nominal account balances are higher or lower than expected, this could indicate missing, double-booked, or incorrect postings. Drilling down is the best way to investigate any balance or total that appears incorrect on a report. |
| Resolution | Select any line to see the transactions that make up that balance. If you drill down on a Balance Sheet ledger account, the Nominal Activity Detail report opens for you to review the transactions posted to the account. Select an amount if you want to drill down further. To return to the report, select Back in your browser. When you change your financial year end date in the Settings, we only update this for your current financial year. Any previous financial years continue to use your previous year end date. This means that comparative year on year reporting when choosing Previous Year from the filters will not be accurate. To compare year on year, make sure you use a custom date range instead. To fix a posting error, you will need to either amend the incorrect transaction or Create a journal entry. Whenever possible, it is best to amend an incorrect transaction. However, if the transaction is settled and you need to fix it with a journal entry, keep in mind that: - You must select the effected ledger account on the adjustment side of the journal entry
- It must be the opposite type of entry as the erroneous entry
- If multiple lines, they must equal the amount of the erroneous entry
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