The Customer record Credit Control tab
Description

You can record credit control information for each customer, such as terms, restrictions and credit review notes. These settings are applied automatically and help you to keep control of customer credit and improve your cash flow. Let's take a look.

Cause
Resolution

Access a customer record

  • On the navigation bar click Customers, then click New or double-click the required customer record.  Read more > 

TIP: To create a new customer record based on an existing one, from the list view select the customer, then click Duplicate. 

Find out more about the customer record >

Customer record Credit Control tab

Terms
Credit Limit The customer's credit limit.
Settlement Due If you offer early settlement discount to your customers, enter the number of days the discount applies.
Sett.Discount The early settlement discount percentage.
Payment Due

The number of days after which an invoice is classed as overdue.

In Sage 50 Accounts v28.0 and below, if this is left as zero, the default value is 30 days.

In Sage 50 Accounts v28.1 and above, if this is left as zero, you can choose whether 0 days or 30 days is used. Read more >

Payment Due From The method used to calculate the due date on an invoice. Read more >
Average Time to Pay The average time taken to pay invoices calculated from the invoice and receipt dates. This can be manually amended if required.
Trading Terms Text The agreed trading terms wit your customer. This can be printed on invoices if required.
Credit Ref. The customer's credit reference, if required. You can use this information to check the customer's credit status.
Bureau The customer's credit bureau, if required.
Priority Customer Select this check box to treat this customer as a priority when chasing debt.
Credit Position The customer's credit status.
Account status The customer's account status. You may use this feature to put the account on hold.
DUNS Number The customer's DUNS number (Data Universal Numbering System).

 

Credit Review
A/C Opened The date you started trading with this customer.
Last Credit Review The date you last reviewed you customer's credit details.
Next Credit Review The date of the next proposed credit review.
Application Date The date the customer applied for credit.
Date Received The date you received the credit application.
Memo Enter any relevant notes here.

 

Restrictions
Can charge credit Select this check box to apply late payment credit charges.
Restrict mailing Select this check box to exclude this customer from credit control mailings.
Terms agreed Select this box if you've agreed credit terms with this customer. If you don't select this check box when you create the customer record, a message appears every time you access the account that states the terms have not been agreed with this account. Read more >
Account On Hold The Account On Hold box is populated depending upon the Account Status selected and is therefore not available to select.

[BCB:119:Limitless - 50 Accounts - Customers:ECB]

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