[BCB:353:UKI - New DSM:ECB]

Restart the Sage Accounts Data Service

If this issue occurs and you haven’t updated your software recently, or if it persists after installing an update, stop and restart the Data Service.

Stop the Sage Accounts Data Service

Follow these steps on the computer or server where your Sage 50 Accounts data is held. We recommend that you run the services as an administrator.

1. Press the Windows Key + R on your keyboard and enter Services.msc then press Enter.
2. Right-click Sage 50 Accounts Service and click Stop.
3. Right-click Sage 50 Accounts Control and click Stop.

Restart the Sage Accounts Data Service

Follow these steps on the computer or server where your Sage Accounts data is held.

1. Press the Windows Key + R on your keyboard then enter Services.msc and press Enter.
2. Right-click Sage 50 Accounts Service and click Start.
3. Right-click Sage 50 Accounts Control and click Start.

If restarting the services has not resolved the issue, restart the computer where your Sage 50 Accounts data is held.

If the issue persists, then uninstall and reinstall Sage 50 Accounts.