NOTE: Following these steps can prevent other Sage software from working and you may need to reinstall the other software. Before you start If you plan to reinstall your software, check your current version and note your activation details. Complete the steps in all sections below to fully uninstall your software. Remove DSN and ODBC data sources - Log on to the computer as an administrator.
- To open the ODBC Data Source Administrator window:
- 32-bit Windows - Press the Windows key + R then type ODBCAD32 and click OK
- 64-bit Windows - Double-click on C:\WINDOWS\SYSWOW64\ODBCAD32.EXE
- Remove any entries for SageLine50 within the User DSN and System DSN tabs.
 NOTE: If you installed the separate 64-bit ODBC driver, you must also remove this from within C:\WINDOWS\System32\odbcad32.exe
Uninstall your software using Windows - Press the Windows key + R then type Add, select Add or remove programs.
- Find the version of Sage Accounts you want to remove.
- Select the three dots icon, then select Uninstall.
NOTE: Once you've uninstalled Sage 50 Accounts, you can either rename or delete the accounts program directory. By default: - 64-bit operating system - C:\Program Files (x86)\Sage\Accounts
- 32-bit operating system - C:\Program Files\Sage\Accounts
Delete shared folders CAUTION: Sage 50 HR uses the following folders to store data. If you use Sage 50 HR, you must ensure you have a backup of the data before you delete the folders. - For each of the folders listed below, browse to and right-click the folder, then to delete the folder click Delete.
Folder name | C:\Program Files (x86)\Common Files\Sage SBD | C:\Program Files (x86)\Common Files\Sage Line50 | C:\Program Files (x86)\Common Files\Sage Report Designer 2007 | C:\Program Files (x86)\Common Files\Sage Shared | C:\Program Files (x86)\Sage EBanking | TIP: If using a 32-bit operating system, these folders are in C:\Program Files instead of C:\Program Files (x86). Delete shared Sage files NOTE: If you're logged into Windows as an administrator and you receive Access Denied messages when trying to delete files, disable the User Account Control (UAC). - For each of the files listed below, browse to the file, then to check it's a Sage file, right-click the file, then click Properties.
- Click the Version tab and select Company Name, then confirm the company name is Sage (UK) Limited or Sage.
- If the file is a Sage file, to uninstall it, right-click the file and choose uninstall.
File name | C:\Windows\Assembly\antlr.runtime | C:\Windows\Assembly\sage.* | If they won't uninstall, hold down the Windows key + R and type in the following paths and remove any files and folders named sage: - C:\Windows\Assembly\GAC
- C:\Windows\Assembly\GAC_32
- C:\Windows\Assembly\GAC_MSIL
- C:\Windows\Microsoft.NET\assembly\GAC_MSIL
- Browse to C:\Windows\Microsoft.NET\assembly\GAC_MSIL and delete the following folders:
- The location of the following files will depend on the version of Sage 50 Accounts:
Sage 50 Accounts version | Default file location 32 bit: | Default file location 64 bit: | Files to delete | All versions | C:\Windows\System32 C:\Program files\Sage\Accounts\ODBC\202x | C:\Windows\SYSWOW64 C:\Program files (x86)\Sage\Accounts\ODBC\202x | sdoEng*.* Where * can be anything. For example, sdoEng220.tlb | v31 64-bit | - | C:\Program Files\Sage\Accounts\ODBC\2025 | | - | C:\Program Files\Sage\Accounts\SDO\2025
| | v31 32-bit | C:\Program Files\Sage\Accounts\ODBC\2025
| - | | C:\Program Files\Sage\Accounts\SDO\2025
| - | | v30 64-bit | - | C:\Program Files\Sage\Accounts\ODBC\2024 | | - | C:\Program Files\Sage\Accounts\SDO\2024
| | v 30 32-bit | C:\Program Files\Sage\Accounts\ODBC\2024
| C:\Program Files (x86)\Sage\Accounts\ODBC\2024
| | C:\Program Files\Sage\Accounts\SDO\2024
| C:\Program Files (x86)\Sage\Accounts\SDO\2024 | | v29 | C:\Program files\Sage\Accounts\ODBC\202x | C:\Program files (x86)\Sage\Accounts\ODBC\202x | SDBC.DLL | C:\Program files\Sage\Accounts\SDO\202x | C:\Program files (x86)\Sage\Accounts\SDO\202x | sg50SdoEngine290.dll | v28 | C:\Program files\Sage\Accounts\ODBC\202x | C:\Program files (x86)\Sage\Accounts\SDO\202x | SDBC.DLL | C:\Program files\Sage\Accounts\SDO\202x | C:\Program files (x86)\Sage\Accounts\SDO\202x | sg50SdoEngine280.dll | v27 | C:\Program files\Sage\Accounts\ODBC\202x | C:\Program files (x86)\Sage\Accounts\ODBC\202x | S27DBC32.dll | C:\Program files\Sage\Accounts\SDO\202x | C:\Program files (x86)\Sage\Accounts\SDO\202x | sg50SdoEngine270.dll | v26 | C:\Windows\System32 | C:\Windows\SYSWOW64 | S26DBC32.dll | C:\Windows\System32 | C:\Windows\SYSWOW64 | sg50SdoEngine260.dll | Delete shared files - System 32 folder - Press Windows + E and browse to C:\Windows\System32. Or, on a 64-bit system, browse to C:\Windows\SysWOW64
- Click View then click Details.
Right-click any column heading then click More and select the Company check box then click OK. - Delete all files with any of the following names in the Company column:
File name | Sage (UK) Limited | Sage (UK) Ltd | Sage | The Sage Group plc | SAGE Software Ltd | Click the Company column heading to sort the list by company. You can then delete Sage files in batches rather than individually. - Delete the following files:
RepDes32.exe | repdes.cnt | SageBankBalances.tlb | SageBankPayments.tlb | SageBankReconciliation.tlb | SageEBanking.tlb | SageEventHandler.Config | SageEventHandler.exe | SageFolderBrowser.dll | SG3D32.DLL | sg50Ps32.dll | SGAPPBAR.DLL | SGCDLG32.DLL | SGCOM32.DLL | SGCtrlEx.dll | SGDT32.DLL | SgESchema.xsd | SGHELP32.DLL | SgHmZLib.dll | SGINTL32.DLL | SGJPEG32.dll | SGLCH32.DLL | SGLCH32.USR | SGLIST32.DLL | SGLOGO32.DLL | SGOEdit.ocxv | SGOList.ocx | SGOPopDg.dll | sgopopup.ocx | SGOSize.ocx | SGOTBar.ocx | SGRegister.dll | SGRegister.tlb | SGRep32.dll | SGSchemeDefault.dll | SGSchemeManager.dll | SGSchemeXml.dll | SGSchemeXP.dll | SGSTAT32.DLL | SGSTDREG.dll | SGStdReg.tlb | SGTBAR32.DLL | SGTOOL32.DLL | SGWebBrowser.dll | Uninstall .NET NOTE: If you need help uninstalling the .NET Framework, contact your local IT support. Starting with the highest version number, uninstall .NET: - Press the Windows key + R and type Control Panel then click OK.
- Click Programs and Features and find and right-click the version of .NET you want to remove then click Uninstall.
- Windows XP - Click Add or Remove Programs and find and select the version of .NET you want to remove then click Remove
- Click Uninstall then click Next and click Yes.
- Repeat steps 2, 3 and 4 for every version of Microsoft .NET Framework.
- If you're using Windows 7, you can't remove Microsoft .NET Framework 3.5 or below as it’s part of the operating system
- If you're using Windows Vista, you can't remove Microsoft .NET Framework 3.0 or below as it’s part of the operating system
- Uninstall all later versions then reinstall in the relevant order
- Starting with the lowest version number, reinstall each version of .NET
You can download these from our miscellaneous updates article.
Next steps You've now fully uninstalled your software. To reinstall at any time, visit the installation hub on our help centre. [BCB:19:UK - Sales message :ECB] |