If you're a Web Admin, you can grant users web admin access or access to Financials. For example, invoices in My Sage.

If you get an Access is denied error, or the options aren't available, you don't have the required privileges to access this page. 

1. Visit my.sage.co.uk then click Sign in.
2. Enter your My Sage Login Email and Password and click Log in.
3. If prompted, click Select for the required company.
4. Click the Account tab, then click Account contacts.
5. For the relevant contact, click Edit and select to Remove or Give access to:

• • Can access Financials, e.g. Invoices?

The person you grant or remove access to will receive an email notification. 

 TIP: Changes to these options can take up to 20 minutes to complete. If changes aren't visible, you can Clear cache, cookies, and temporary Internet files.

You've now specified who can access your account information and who has web admin access on the account.

You can also:

• Add account contacts to My Sage so they can create a My Sage login and request access
• Flag a contact that has left your business in My Sage and remove access to your My Sage account

To completely remove a user from your My Sage account, Contact us. 

Need more help?

Contact one of our experts now.

• Contact us