Flag a contact that has left your business in My Sage
Description
Cause
Resolution

NOTE: You must be a Web Admin user to access the Account contacts option in My Sage and to follow the steps below. 

  1. Visit my.sage.co.uk then click Sign in.
  2. Enter your My Sage Login Email address and click Continue.
  3. Enter your Password and click Log in.
  4. If prompted, click Select for the required company.
  5. Click the Account tab, then click Account contacts.
  6. Next to the relevant contact, click Edit.
  7. Click Remove access to your account.
  8. Click Yes to the prompt. 
  9. Select the This contact has left my business check box. 
  10. Click Submit then click Back to your contacts.

The contact moves from the Active contacts list to Contacts who have left your business section. The contact no longer has access to your My Sage account.

Steps to duplicate
Related Solutions