Create a My Sage login
Description

When you log in to the My Sage website you can view your account information, check your invoices and account balance, download software, and more. To use My Sage, you must create a login.

TIP: If you need to reset your password for an existing account, find out what to do when You've forgotten your Sage online account password.

Cause
Resolution
  1. Visit My Sage then click New to My Sage? Create a login here.

    The login screen for My Sage.

  2. Enter your Email address, First Name and Last Name.
  3. Enter and confirm the Password you want to use. This must be 8 to 20 characters and contain at least one capital letter, lower-case letter and number.
     NOTE: The message below indicates that the password you've entered is part of a 3rd-party data leak, unrelated to Sage. For your security you need to use a different password in order to continue:
    The create your account screen with a prompt to use a different password.
     
  4. Click Sign Up.
  5. You'll now receive an email containing a verification code. If you don't see this email in your Inbox, check your spam or junk mail folders.
  6. Enter the Code you receive and click Verify email.

Set up 2-factor authentication now. 


 Set up 2-factor authentication (2FA), then continue setting up your My Sage account.

  1. Select I'm a new or existing Sage Customer, Business Partner, Accountant or Developer.
  2. Click Next, enter your contact details, click Next, then enter your Sage account details.
    TIP: You only need to enter two of the three items of information to identify any existing accounts.
  3. Click Next.

You now see one of two messages:

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