Remove a company from Remote Data Access and upload your data again
Description

 

Sometimes you need to remove your company from Remote Data Access (RDA) and set it up again. This can happen if you forget your encryption passphrase or password. You also need to do this to change the data owner. If you're not comfortable deleting files, contact your IT support for help.

NOTE:

If possible, we recommend taking a backup of your data before following these steps.

Cause
Resolution
To remove a Remote Data Access company on Sage 50 Accounts v27, you need to disconnect and reconnect your data from Remote Data Access.
[BCB:95:Accounts - RDA_hub:ECB]

[BCB:91:Support message - RDA / Drive chat:ECB]

 




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