Remove a company from Remote Data Access and upload your data again

Solution Properties

Solution ID:

200427112320934

Last Modified Date:

Mon Jul 18 11:13:32 UTC 2022

Taxonomy Path:

Case category//How do I...//download/install/activate/upgrade

Author:

[email protected]

Remove a company from Remote Data Access and upload your data again

Description

On occasions, it may be necessary to remove your company from Remote Data Access and set it up again. For example, if you forget the encryption passphrase or password you set up, or you need to change the data owner. If you aren't comfortable with deleting files you may wish to seek the assistance of your IT Support.

NOTE: If possible, we recommend taking a backup of your data before following these steps.

Cause

Resolution

To remove a Remote Data Access company on Sage 50 Accounts v27, you need to disconnect and reconnect your data from Remote Data Access.

[BCB:95:Accounts - RDA_hub:ECB]

[BCB:91:Support message - RDA / Drive chat:ECB]

Steps to duplicate