• You haven't updated records or the loan hasn't calculated >
  If you haven't updated records for the employee, you can simply delete the loan and set up a new loan with the correct total amount.

  1. Double click the relevant employee.
  2. Click the Employment tab, click Pay Elements,
  3. Click the Loans tab.
  4. Select the relevant loan and press F8, then click Yes.
  5. To save changes, click Save.

  You can now set up a new loan with the correct total amount. How do I process employee loans >

• The employee has been updated and the loan has been deducted >

  If the employee has been updated, you can't change the total entered for the loan. Instead, you must write off the current loan and set up a new loan.

  1. Double click the required employee.
  2. Click the Employment tab, click Pay Elements.
  3. Click the Loans tab.
  4. For the relevant loan, click in the Status box, then click the Status finder

     

      button.
  5. Choose Written Off, then to save changes, click Save.
  6. Click Pay Elements, click the Loans tab.
  7. Click the Description finder button on the next available row.
  8. Click New, then enter the following information:
     
     

     Reference	This number appears automatically and can't be changed.
     Description	Enter the loan name.
     Loan Amount	Enter the total amount of the loan.
     Normal Deduction Rate	Enter the amount to be deducted per period.
     Transfer to Sage P11D	If applicable, select this check box if you want to transfer the loan information to your Sage P11D software to calculate the chargeable benefit of the loan.

  9. Click OK, then enter the amount paid to date in the Amount Paid To Date box.
      TIP: You can get this value from the Amount Paid To Date box of the written off loan.
  10. To save changes click Save, then to return to the Sage 50 Payroll desktop, click Save, then click Close.

  You've now corrected the total amount due for your employee's loan.

If an incorrect deduction rate has been entered for your employee's loan, follow the steps below to correct this.

1. Double click the required employee.
2. Click the Employment tab, click Pay Elements. 
3. Click the Loans tab.
4. For the relevant loan, amend the value in the Normal Deduction Rate box.
5. To save changes, click Save, then to return to the Sage 50 Payroll desktop, click Save, then click Close.

You've now changed your employee's loan deduction rate. Your software deducts the new amount in future payroll processing periods.

If you've assigned a loan incorrectly to an employee, the action you need to take to correct this depends on whether the employee has been updated or if the loan has been deducted.

• The employee has not been updated or the loan has not been deducted >
  1. Double click the relevant employee.
  2. Click the Employment tab, click Pay Elements.
  3. Click the Loans tab.
  4. Click the relevant loan, press F8, then on the deletion confirmation message, click Yes.

  You've now deleted a loan from the incorrect employee.

• The employee has been updated and the loan deducted >

  If the employee has been updated and the loan deducted, we recommend you roll back the employee to the period when the loan deduction was stopped, follow the steps below to remove the loan, then reprocess the employee. Correct a previous payroll run >

  Make sure you've rolled back to the appropriate pay period before you follow these steps as you cannot delete a loan with year to date values.

  1. Double click the relevant employee.
  2. Click the Employment tab, click Pay Elements.
  3. Click the Loans tab.
  4. Click the relevant loan, press F8, then on the deletion confirmation message, click Yes.

  You can now reprocess your employee. Reprocessing checklist >

If you've stopped a loan for an employee that should still be deducting, follow the steps below to reactivate the employee loan.

If the loan was stopped in an earlier pay period and there are missing loan deductions you want to deduct, you need to roll back and reprocess the employee. For help reprocessing your employee visit our reprocessing checklist >

1. Double click the relevant employee.
2. Click the Employment tab, click Pay Elements.
3. Click the Loans tab.
4. For the relevant loan, click the Status box, then click the Status finder

   

    button and choose Active.
5. To save changes, click Save, then to return to the Sage 50 Payroll desktop, click Save, then click Close.

You've now set the employee loan to active. This loan now deducts in future payroll processing periods.