Post a sales discount
Description

If you give your customer a discount, you can record this at the time of entering the customer receipt.

Cause
Resolution

Post a sales discount

 

  1. Go to Customers, then Customer receipt.
  2. Select the relevant bank account and customer.
  3. Enter the date.
  4. Against the relevant invoice, in the discount column, enter the discount amount.
  5. If the discount includes VAT, select the Discount inc. VAT? checkbox.
  6. Press the Tab key.

On the VAT Cash Accounting scheme, it isn’t possible to record a discount and part pay the invoice. The following message appears: 'Cannot have a part payment with discount'.

  1. Check the Analysis Total is the amount received.
  2. Press Save.

The software posts the Sales Receipt (SR) and Sales Discount (SD) transactions to the customer's account. They allocate to the relevant sales invoice (SI) transaction.

Steps to duplicate
Related Solutions
[BCB:19:UK - Sales message :ECB]