System requirements for Sage 50 Payroll

Solution Properties

Solution ID:

200427112155545

Last Modified Date:

Thu Sep 19 09:26:20 UTC 2024

Taxonomy Path:

Case category//How do I...//download/install/activate/upgrade

Author:

[email protected]

System requirements for Sage 50 Payroll

Description

Operating system

Check your operating system:

How to check your operating system

Press the Windows key and R then type winver then click OK

This opens About Windows, which displays your operating system details.

Compatible operating systems:

Sage 50 Payroll is compatible with both 32 bit and 64 bit versions of the following operating systems:

Windows® 10
Windows® 11
Windows® Server 2022
Windows® Server 2019
Windows® Server 2016

Other operating systems:

Sage 50 Payroll must be installed on a Windows operating system. If you use an Apple Mac, you can run a copy of Windows, within a virtualized environment, then install Sage 50 Payroll.

Data can't be stored on OneDrive.

You need to ensure that you install all the latest Microsoft service packs and updates.

Computer specifications

Check your computer specifications:

RAM (Memory)

You need 2GB RAM for Sage 50 Payroll.

Press the Windows key and R then type msinfo32 then click OK

If the memory appears in KB (Kilobytes), to calculate the equivalent in MB (Megabytes) you can divide the figure by 1024. Alternatively, use the following values as a guide:

1 GB = 1024 MB = 1,048,576 KB
512MB = 524,288 KB
256MB = 262,144 KB
128MB = 131,072 KB
64MB = 65,536 KB
32MB = 32,768 KB
16MB = 16,384 KB

Free disk space

You need 2GB of free disk space (You also need additional space for data files).

Windows 8 - Press the Windows key and E then click Computer then right-click C: then click Properties
Windows 10 & 11 - Press the Windows key and E then click This PC then right-click C: then click Properties

Processor

You need a 2Ghz processor or equivalent for Sage 50 Payroll to work successfully.

Sage 50 Payroll is not compatible with devices using an ARM-based processor. For more information, visit our Using ARM-based devices guide.

Internet Browser

Sage 50 Payroll uses your Default Internet Browser as set in Windows to display web based content.

Network specification

Check what network specifications you need:

Network speed

You need 1Gbps (100Mbps minimum) for Sage 50 Payroll.

Performance improves with higher specification computers and networks.

Terminal server

You can access Sage 50 Payroll remotely in a terminal server environment, however there are potential issues that may arise and feature limitations when you run either software in this way. Find out more >

Office integration

Integrate with Office products:

Some features of Sage 50 Payroll interact with and require an installation of Microsoft Office, for example, emailing payslips and exporting reports.

Office versions:

Office 64-bit versions - What is the compatibility of my Sage software with Microsoft Office?
Microsoft 365 32-bit - desktop version only
Office 2016 32-bit edition
Office 2019 32-bit edition
Office 2021 32-bit edition
CAUTION: Not compatible with Office 2010 32-bit starter edition.

Microsoft Office 2007, 2010 and 2013 are no longer supported by Microsoft, therefore we're limited in the support we can offer. We can help with basic steps, however if these don't work, you should upgrade your software to a more recent version.

Display settings

Check your display settings:

Your screen resolution needs to be between 1024 x 768 and 1920 x 1080 - this applies to 4k and hi-res monitors.

Click the Start button then click Control Panel.
Click Appearance and Personalisation.
Click Display then click Adjust screen resolution.

In Windows 10 and Windows 11:

Right click Desktop.
Click Display Settings.

Access rights

Check your Windows username has sufficient access rights:

To install your software, your Windows username must have at least Modify access to several folders. This allows the installer to place all the files your software requires to run correctly.

Find out more in our NTFS permissions required by Sage 50 Payroll guide.

You can download and install the latest version of Sage 50 Payroll from the Help Centre.

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