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Error code: 422-117

Created on  | Last modified on 

Summary

Errors when submitting your Income Tax quarterly update in Sage Accounting. Find out what the cause is and how to resolve each one.

Description

Find your error code in the table below to see the cause and how to resolve it.

NOTE:

HMRC doesn't charge penalties for late quarterly updates in the 2026/2027 tax year. Penalties still apply to late tax returns and late payments. For more information about late submission and late payment penalties, go to GOV.UK.

Error code Cause Resolution

422-117-11

We can't authorise your client because HMRC revoked the token or the client is no longer enrolled in MTD. 

 Reconnect your MTD authorisation and confirm that HMRC has enrolled your client. 
422-117-12

HMRC returned a server error (500).

 Wait a few minutes, then submit your Income Tax quarterly update again.

422-117-14

HMRC accepted your submission, but we can't return the tax calculation.

Your submission is successful. We're working with HMRC to restore the tax calculation view.

HMRC is working on a fix and rolling it out to groups of customers each week until late September. You can retry your submission each week.

422-117-42

HMRC already holds a submission with either a later date or a submission made through another provider or channel.

 Submit your Income Tax quarterly update again using the current date.

422-117-43

or

422-117-46

 The obligation dates from HMRC aren't correct.

The quarterly update dates HMRC holds don't match your standard or quarterly update period type. This is a known issue. Check your update settings, and submit again.

HMRC is working on a fix and rolling it out to groups of customers each week until late September. You can retry your submission each week.
422-117-48 The software contains a bug. This is a bug we have now resolved, and you can submit your Income Tax quarterly update again.
422-117-49 HMRC has a bug with the income source. Wait a week from the date of the error, then submit your Income Tax quarterly update again.

422-0-1

or 

408

 There have been too many submission attempts in a short period of time.   Wait a few minutes, then submit your Income Tax quarterly update again.