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Known issue resolved: Software freezes due to early last day of sickness

Created on  | Last modified on 

Summary

Details on an issue that caused Sage 50 Payroll to become unresponsive if you entered a sickness end date earlier than the sickness start date.

Description

Your software includes a Statutory Sick Pay (SSP) function that calculates SSP payments based on the details you enter.

When you enter a period of SSP for an employee, you need to set the dates when the SSP starts and ends.

If you entered a last day of sickness that's before the first day of sickness in Sage 50 Payroll v32.00.318, this issue occurred.


Software update

We've resolved this issue in Sage 50 Payroll v32.00.321.

Download and install the latest background update to resolve this issue.