The latest update for Sage 50 Payroll, the v32.00.321 background update, is now available.

Follow the steps below to check your software and install this update.

If you have background updates enabled, your software may have already installed the latest update automatically.

To check your current version and find out what to do next, follow the steps below.

Check your current version

Follow the steps below to check your version number, and find out what to do next.

1. Log in to your software as normal.
2. Go to Help then About.
3. Under the Program Details heading, note your Version Number. If this is:
   • v32.00.321 your software is up to date with the latest background update, skip ahead to the next steps section
   • v32.00.318, v32.00.300, v32.00.299, or v32.00.297, continue to install v32.00.321

Install v32.00.321

There's no installation wizard with a background update.

When you run the update, it updates your software in the background. Allow the installer a minute or so to run.

1. Close Sage 50 Payroll. If you have other Sage software on your computer, for example Sage 50 Accounts, close this too.
2. Click the download link below:
   • Download the v32.00.321 background update
3. Locate and right-click the downloaded file Sage50Payroll_BU_3200321.exe, then click Run as administrator.
   
   NOTE:

   Nothing appears while the installer is working, as there's no installation wizard with a background update.

4. Wait a minute or so to allow the update to complete.
5. Log in to your software as normal, and check that the version is now v32.00.321. ▼ The version number hasn't updated.

   This occurs if any processes related to your Sage software are still running on your computer when you run the installer. It can also occur if you don't use the run as administrator option.

   These processes sometimes continue to run in the background on your computer, after you close your software.

   To ensure it's fully closed:

   1. Save any work you have open, then restart your computer.
   2. When you log back in to your computer, don't open any Sage software.
   3. Browse to the folder you saved the background installer in.
   4. Right-click Sage50Payroll_BU_3200321.exe, then select Run as administrator.
   5. Wait a minute or so to allow the update to complete.

Next steps

Your software is ready for you to continue with processing your payroll as normal.