Known issue resolved: 'The weekly SSP payment is the...' at year end

An issue causing Sage 50 Payroll not to pay Statutory Sick Pay (SSP) at the end of the 2025/2026 with certain working patterns.

Sage 50 Payroll applies transitional SSP rules to calculate continuous SSP between tax years as applicable.

However, this issue occurred to an employee's SSP when:

• Their SSP period started in the 2025/2026 tax year
• Their absence pattern included Sunday and Monday
• You enter the minimum qualifying number of consecutive days of SSP, with no additional qualifying days
• There are no non-qualifying days between the SSP days in the old tax year

The issue caused the software not to calculate the SSP that's due for the last days of the 2025/2026 tax year.

The software still calculated SSP for any absence at the start of the 2026/2027 tax year.

Errors

When the issue occurred, any SSP not yet updated that the software had calculated for the absence up to 5 April becomes £0. The following error appears:

'Linked previous PIW indicates that no SSP is due. Remember to complete an SSP1 form.'

If you then remove the 6 April 2026 absence, the following error appears:

'The weekly SSP payment is the lower of the full weekly SSP rate or 0% of the employee’s average weekly pay. This employee will receive less than the full weekly rate due to this.'

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Software update

We've resolved this issue in Sage 50 Payroll v32.00.318.

To check your version and install the update, go to the download and install the background update article.

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