Change your billing name or address with Sage

When and how to update your billing address with Sage Accounting, Payroll, HR, or Sole Trader.

When to update your billing name or address

Update your billing name or address with Sage when it differs from your registered business address.

Your billing address is where Sage sends subscription invoices and other billing communications.

Updating this address ensures:

• You receive invoices and communications without delay
• Accurate financial records for your subscription

How to update your billing name or address

You can't update your billing address directly in Sage. To change your billing address, you must contact Sage directly.

1. Visit the Sage my.sage.co.uk/public/help.
2. Choose your preferred method of contacting Sage.
3. Provide your account details and the support team will help you.

What happens next

The Sage support team will request more information and then update your billing name or address.

Using a different registered or trading address

To change your trading name or address shown on invoices, see Change your business trading name and address.