Changes to Sage account services

What's new?

On 13 October 2024, we updated our Sage account (formerly Sage ID) service to enhance security. After the update, you'll need to log in to your Sage account again from your software or service as normal. 

If we can't find an account for the email address you entered, we'll take you through the process of registering a Sage account. 

Logging in with your existing Sage account

If you've already got a Sage account, just log in using the same details as usual.

When you need to log in to your Sage software or service, you'll see the following screen:

1. Enter your email address, then click Continue.
2. If we find an account linked to your email address, we'll ask for your password.
   
3. Enter your password and click Log in to continue.

 NOTE: When you sign in, we can prompt you to complete 2-factor authentication again. For more information, visit the help centre. 

Logging in if we can't find your Sage account

When you enter your email address, we check for an account linked to it. If we don't find one we'll let you register an account:

1. Enter your First name, Last name then create a password.
2. Click Sign up to continue.

• Visit how to find the email address for Remote Data Access if you use it, and need to find the email to log in with
• Use our how to check your email address is a Sage account when logging in guide for advice on Sage 50 Payroll online features