Submit your query via case management

You can submit your query online, check progress and add details at any time using Case Management in My Sage.

To get started, choose your product below:

• Raise a new case via Case Management- This service is available for Sage Business Partners, Developers, X3 and Sage 200 products
• Submit a query online- This service is only available for Microsoft Office 365, Report Design, Salary and Supplier Payments, and TASbooks

If you're using another Sage product, you can check out the other ways to Contact us.

NOTE: Provide sufficient information when logging or updating a case to help us resolve the query quickly.