Delete a customer invoice (SI) transaction

Delete the invoice

1. Click Customers and click the required customer then click Activity.
2. Click the customer invoice, SI, you want to delete.
3. If the invoice is allocated, click Unallocate transaction then click Yes.
4. Click Delete transaction, make sure it's the correct invoice, then click Delete.
5. Depending on whether the invoice is VAT reconciled or not, you're prompted to either delete, or reverse the transaction.
   
   Click Yes to whichever message appears, then click Close.

What happens to the deleted invoice?

When you delete a customer invoice under VAT Cash Accounting, it's marked as deleted.

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Delete the invoice

1. Click Customers and click the required customer then click Activity.
2. Click the customer invoice, SI, you want to delete then click Delete transaction.
3. Check the details to make sure it's the correct transaction, then click Delete.
4. Depending on whether the invoice is VAT reconciled or not, you're prompted to either delete, or reverse the transaction.
   
   Click Yes to whichever message appears, then click Close.

What happens to the deleted invoice?

What happens to the transaction depends on whether it has been VAT reconciled or not:

• Not VAT reconciled - the transaction is marked as deleted.
• VAT reconciled - the original invoice can't be deleted, therefore a batch customer credit is posted to reverse the invoice.

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