Summary
Description
When you add an employee to Sage HR Online Services, they receive a welcome email. This invites them to start using the service to view their payslips.
If the welcome email expires or the employee doesn't receive it, you can resend it.
NOTE: These steps are for Sage HR Online Services. If you use Sage Online Bureau / Sage Employee Online Services, use our guide to resend a welcome email to a client's employee.
Resolution
Resend a welcome email to an employee from within your Sage HR company, via their profile. Or to multiple employees via a report.
Use our Sage HR guide to resend a welcome email.
Employee hasn't received their welcome email
If your employee hasn't received a welcome email, follow our Employee hasn't received their welcome email guide.
Benefits for your employees
We want to help your business where we can. That's why we're offering Sage Employee Benefits with a new easy to use layout for free, for the first three months.