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Unallocate a customer credit (SC) transaction

Created on  | Last modified on 

Summary

In Sage 50 Accounts, if you've allocated a customer batch credit (SC) to an incorrect customer invoice or refund, it's easy to unallocate.

Resolution

  1. Click Customers, click the required customer then click Activity.
  2. Select the credit you want to unallocate then click Unallocate transaction then click Yes.

    If the option is disabled, find out why you can't unallocate a transaction.

 

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