Summary
In Sage 50 Accounts, if you've allocated a customer batch credit (SC) to an incorrect customer invoice or refund, it's easy to unallocate.
Resolution
- Click Customers, click the required customer then click Activity.
- Select the credit you want to unallocate then click Unallocate transaction then click Yes.
If the option is disabled, find out why you can't unallocate a transaction.
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