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Unallocate a customer credit (SC) transaction

Created on  | Last modified on 

Summary

In Sage 50 Accounts, if you've allocated a customer batch credit (SC) to an incorrect customer invoice or refund, you can unallocate it.

Resolution

  1. Go to Customers, select the required customer, then select Activity.
  2. Select the credit you want to unallocate, press Unallocate transaction, then press Yes.

    Find out why you can't unallocate a transaction if you can't press the 'Unallocate transaction' option.

 

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