Summary
Description
The message 'You have already connected to the selected company on Remote Data Access' appears when you try to reconnect a company to RDA.
Cause
You removed the company from the list but didn't disconnect or remove it from RDA on the same computer before removal.
NOTE: This can also happen if the company you're trying to connect to is already on your company list. Log in to that company as normal, or disconnect Remote Data Access and then reconnect.
Resolution
The company data for the removed company still exists on your computer, so you can access it to fix the issue.
Once retrieved you can log into the company as normal, or disconnect it from Remote Data Access and then reconnect.
I know the data path for the removed company
If you know the removed company's data path, you can re-enter the data path in the company file - ▼ Read more
The company file is in the following location:
TIP: To check your version of Sage 50 Accounts, on the menu bar, click Help then click About.
| Version | Company file location |
|---|---|
| v31 | C:\ProgramData\Sage\Accounts\2025 |
| v30 | C:\ProgramData\Sage\Accounts\2024 |
| v29 | C:\ProgramData\Sage\Accounts\2023 |
| v28 | C:\ProgramData\Sage\Accounts\2022 |
| v27 | C:\ProgramData\Sage\Accounts\2021 |
| v26 | C:\ProgramData\Sage\Accounts\2020 |
- Close Sage 50 Accounts.
- Double-click the Company file in the relevant location and select to open with Notepad.
- On a new line, enter the data path of the removed company.
The data path should never contain ACCDATA, it should always be up to the folder which contains the ACCDATA folder. - Click File, choose Save then click File then Exit.
- When you open Sage the removed company is now in the select company window. Log into the company as normal. Alternatively, you can disconnect it from Remote Data Access and then reconnect.
I don't know the data path for the removed company
Contact us for help with locating the data path.
Upgrading your licence
Need a little more room? To add extra companies, users, employees or more to your software licence, leave your details and we'll be in touch.
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