Sage 200 - Fixed Issues

Summary

This article contains a list of fixes that are included in Sage 200

Resolution

For further information about any of the issues mentioned in this article, please search for the relevant Known Issue number in the Known Issues Database.

2025 R1 Professional/SPC/(Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
SAA	8678 (Standard)	Can't create Company from BACPAC in Standard if SOP/POP analysis codes were added in Professional
SAA	8664 (Professional)	Error in XML document message when updating companies after installing Addon
SOP	8154 (Professional & Standard)	Insufficient stock warning \ prompt not working in new rapid order
UI	7096 (Professional)	Exception has been thrown by the target of an invocation when running reports from desktop lists
POP	7523 (Professional & Standard)	Amend POP order can save an order without Supplier Details and create a blank supplier
POP	5753 (Professional & Standard)	Copy order allows creation on Order without Supplier Details
SOP	8690 (Professional & Standard)	Sales return applies line discount on negative line entry in error
POPr	8695 (Professional & Standard)	Purchase order list menu button panel does not have an ID
SOP	7519 (Professional & Standard)	Totals are not updated after using copy invoice
API	8727 (Professional)	The WebAPI always logs in debug mode instead of the level set in the SAA tool
Migration	8736 (Professional)	Sage 50 Migration Tool doesn't migrate Country of Origin and Commodity Codes Correctly
Idea - 2681	2681 (Professional & Standard)	10 top selling items in the last 12 months has incorrect unit (eg showing £ but is a Qty, not £)

2024 R2 Professional/SPC/(Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
UI	8569 (Standard)	Favourites List Keeps Breaking.
Cash Book	8618 (All variants)	Items Incorrectly Highlighted when using the 'Find' option in Bank Reconciliation.
SOP	8089 (All variants)	When reprinting invoices, more than one invoice prints.
Cash Book	8277 (All variants)	Barclays Corporate Bank Feeds - Browser not Supported error.
SAA	8645 (SPC)	Windows Login error received when updating Company in System Admin on Upgraded Site.
SOP	8662 (Pro & SPC)	Issue un-allocating stock on sales orders when batch numbers and native stock is in use.
BOM	6561 (Pro & SPC)	Duplicate BOM’s show when using updating Operation Details and other Maintenance options.
Sales Ledger	8702 (All)	Issues running statements or debtors letters to spool or print.
SOP	8703/8704 (Standard/Education)	Relates to converting quotes or proformas to orders.
PA	8707 (Professional/SPC)	Entering timesheets or expenses within web workspaces.
POP	8708 (All)	Entering timesheets or expenses within web workspaces.

2024 R1 Professional/SPC/(Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
POP	4767 (Both variants)	Record POP Purchase Invoice is still possible even if user's Role does not have access.
POP	7478 (Professional)	Migrated part complete POP orders can show as complete.
BOM	8033 (Professional)	In BOM list view, applying a filter that uses BOM Version Status do not work.
Nominal	8162 (Professional)	Nominal Transactions Excel report excludes transactions where the posted date is over 24 month ago.
Nominal	8427 (Standard)	Nominal transactions Excel report is filtering by posted date
Nominal	8310 (Both variants)	Zero Value transactions can bypass Warnings and lead to corrupt transactions.
Nominal	8418 (Professional)	Migration from Sage 50 hangs when there are more than 1100 POP orders with carriage.
Nominal	8477 (Both variants)	Performance Issue opening Nominal Transaction Enquiry form.
Nominal	8496 (Professional)	Sage 50 Migration Tool hangs when migrating SOP Carriage Lines (Uninvoiced).
Nominal	8589 (Both variants)	Creation of VAT3 file removes 9th digit of company VAT registration number.
Nominal	8593 (Both variants)	Sage ID Multi Factor Authentication: Remember Me on this device.
Nominal	8594 (Both variants)	Add Transaction of Type Ignores User Access Rights.
Nominal	8614 (Both variants)	Failed to Generate Purchase Orders error message for Requisition when using a Stock Item.
SAA	8624 (SPC)	Upgrading Site - Unable to Restore bacpac with latest data - "Already exists" message.

2023 R2 Professional/(Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
BOM	7362 (Standard)	BOM Allocations left behind meaning Stock cannot be used
UI	8564 (Professional)	Workspace designer doesn't work
SOP	8182 (Professional)	Cancelling multiple sales orders causes a deadlock
Stock Control	4560 (Professional)	DateTimeCreated In StockItem incorrect for Items created using Duplicate option
Import	8566 (Standard)	Importing Customer Records default to 'Use VAT code as Invoice and Order default'

2023 R1 Professional/SPC/(Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
SOP	6768	Amending large Sales Orders causes an out of memory exception
Stock Control	6896	Enter new stock item causes object reference error when using 'duplicate' option
Purchase Ledger	7527	Allocation date problem when reversing supplier transactions
Sales Ledger	7722	Allocation date problem when reversing customer transactions
BOM	7981 (Professional)	Quantity required doubled when trying to allocate or build a Bill of Materials (BOM)
Cash Book	8101	Incorrect selection when choosing items from Transactions from Sage in bank feeds
Cash Book	8169	Items incorrectly selected in Bank Reconciliation screen
Cash Book	8190	Using Sage Payments can give references that aren't relevant
Cash Book	8250	Bank Feeds Rule form only displays first 100 rules
SAA	8511 (Partner Cloud)	Multiple Sage 200 instances created in task manager
SAA	8512 (Partner Cloud)	Partner Cloud - Unable to open Sage 200 Pro published app after running reports in a session
ASM	8515	Software does not reflect name change for Turkey to Republic of Türkiye
SAA	8539 (Professional)	Updating users or accessing API elements of Sys Admin produces error or crashes software

2022 R2 Professional >>

Area	Known Issue No. (if applicable)	Details
SAA	8438	PartnerCloud - Remote Users Access Only option missing
SOP	8387	System.OutOfMemory error when trying to cancel a SOP Invoice with many lines
POP	4467	Invoice Value Mismatch warning when Invoicing via POP Confirm Goods Received
Sales/Purchase Ledger	1372	The field called Amount Left is not present. It was on previous versions.
Bank Feeds	8480	Disabling / Enabling Bank Feeds can cause issues Downloading transactions
SDK	8488	Cefsharp assemblies missing from the SDK reference assemblies package we give developers
Migration	4459	Sage 50 Migration Tool - Incorrect Batch Number totals

2022 R2 (Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
Sales/Purchase Ledger	1372	The field called Amount Left is not present. It was on previous versions.
Nominal Ledger	8452	Day book report excludes transactions with Unknown Source
Bank Feeds	8480	Disabling / Enabling Bank Feeds can cause issues Downloading transactions
Migration	4459	Sage 50 Migration Tool - Incorrect Batch Number totals

2022 R1 (Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
VAT	7831	Education - Producing Vat Return does not Print all reports
Purchase Ledger	8157	Current Year +5 not added to the Turnover By Year tab on Supplier Account Enquiry, when the year-end
UI	6877	Parameter value'***' is out of range when searching for numerics of 12 digits or more in list views
SOP /POP	8023	Performing 12 digit numerical search in Sales Order and Purchase Order list results in error

2022 R1 Professional >>

Area	Known Issue No. (if applicable)	Details
Sage Payments	6927	Unable to refresh dashboard after on boarding
Microsoft Integration	8394	Configure Sage Contact button produces error
Sales Order Processing	8388	SOP order lines posted by the API have IsLocked set to 1
Stock Control	8390	ReceiptDate field on Batch Traceable item being incorrectly updated - 'Missed' Batches
Purchase Ledger	8157	Current Year +5 not added to the Turnover By Year tab on Supplier Account Enquiry, when the year-end
General	8321	SDK Addon packager unable to add transient reports
UI	6877	Parameter value'***' is out of range when searching for numerics of 12 digits or more in list views

2021 R3 (Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
Sage Payments	6927	Unable to refresh dashboard after on boarding
Microsoft Integration	8394	Configure Sage Contact button produces error
Performance	8398	Wait Operation Timed Out error - Duplicates in tblExtIdentity table

2021 R2 (Standard/Education) >>

Area	Known Issue No. (if applicable)	Details
Sales Order Processing	8309 / 8335	Cannot set the value of the Field (SopCancelledLine.ItemCode) when using View Sales Orders.
Sales Order Processing	8349	Cannot use CIS Reverse Charge VAT Rate in Customer Delivery Address.

2021 R1 Professional >>

Area	Known Issue No. (if applicable)	Details
Invoicing	8333	System hangs when Posting a Credit Note with free text line.
Sales Order Processing	8309 / 8335	Cannot set the value of the Field (SopCancelledLine.ItemCode) when using View Sales Orders.
Sales Order Processing	8349	Cannot use CIS Reverse Charge VAT Rate in Customer Delivery Address.

2021 R1 (Standard/Education) >>

NOTE: This is currently only released for the 200 Standard and Education variants of the software.

Area	Known Issue No. (if applicable)	Details
Stock Control	8309	'Cannot set the value of the Field' error produced when viewing a sales order with a stock record more than 12 characters in length where it has been part of a cancelled order.
Configuration Assistant	8322	Unable to complete Configuration Assistant with Ireland as Country Code.

2020 R2/R4 >>

Area	Known Issue No. (if applicable)	Details
Financials	8116 / 8306 / 8314	Year End process giving error and then rolling back without completing.
Project Accounting	8185	Posting a Timesheet via WTE receive error: Failed to convert nvarchar to numeric.
General	8278	New C++ Redistributables Causing Application Crash on Start-up.
Custom Report Manager	8327	Error when adding a custom report to the Sage 200 menu using c=Custom Report Manager

2020 R1 >>

Area	Known Issue No. (if applicable)	Details
Bank Feeds	7857	Cannot set the value of the Field (.InstrumentNo) to XXX when downloading Bank Feed transactions.

Summer 2019 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Nominal Ledger	7668	An unexpected exception occurred when clearing a Nominal Code within the Amend Account form.
General	7957	Multi-user scenario - Correcting transactions can cause duplicate allocations.
Report Designer	5593	Unable to edit 'Nominal Ledger Cheque' layouts.
Sales Order Processing	8007	Free Text Items being allocated a Warehouse regardless of one being specified.
Workspaces	7159	Export all to excel logic differs between a quick filter and a full filter in workspaces.
Stock Control	7888	CSV import of Stock Codes on Manufacturing data will populate Stock Extensions table.
Report Designer	7966	Report Designer not retaining formatting in Email Settings.
Purchase Ledger	8056 / 8059	Unable to add second attachment to a transaction.
UI	8037	Feature Targets inserted into the Config Database potentially using wrong FeatureID.
UI	8053	New Spooled reports not appearing in program after upgrading older spool files.
Stock Control	7922	Incorrect Supplementary Units on Intrastat for Multi-despatch Order Line.
Stock Control	8040	Intrastat - Values duplicated on multi-despatch sales orders.
Stock Control	8019	Goods value on Intrastat report are incorrect if using an order discount.
UI	8071	Incorrect totals on email documents when document storage setting is enabled.
Purchase Order Processing	7451	Raising a purchase requisition rule creates a rule for user in purchase order authorisation.
Nominal Ledger	7273	Period number in the audit trail reports 0 for current transactions.
ASM	8063	Allow sales orders and invoicing clears when changing BOM Details section.
UI	7876	Spelling mistake in maintain filters window.
Nominal	8077	Unable to re-submit VAT returns which need to be submitted through MTD Portal.

Spring 2019 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Sales Order Processing	7786	Amending back to back order results in incorrect amount showing in Generate Orders.
Purchase Order Processing	7935	Completed Purchase Orders changed back to Status of Live.
Purchase Ledger	7543	Generate suggested payments hangs on processing and never completes.
Accounting System Manager	7909	Country Code List Needs Updating.
Nominal Ledger	7843	Nominal Journal posts the incorrect VAT Type and VAT Code values if Nominal Codes have CC and Dept.
Invoicing	7545 / 7169 / 7147	Customer Order No column on Invoicing list doesn’t display the value.
Stock Control	7893	Export stock records .CSV missing analysis code 11.
Sales Order Processing	7991	Amended delivery address is blanked out if a free text item is added.
Cash Book	7979	CB Prove Ledger Balances out of memory.
Cash Book	7980	Delete reconciled cash book transactions out of memory.
Sales Order Processing	7998	Sage 200 has stopped working message, when saving an item on a Sales Order.
General	7956	Cannot Update Spool files from earlier versions.
Sales Order Processing	7541	Multiple Orders with > 100 lines can cause error when posting.
Project Accounting	7838	Speed Issues with Project List View.

Winter 2018 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Works Order	7799	Close Works Order Performance problem - Out of Memory Exception.
Sales Order Processing	7638	Amending an invoice quantity on a invoice line where the price has been overridden causes the SOP order line behind the scenes to have the net and vat totals to be incorrect.
	6740	Issue with Paging on Sales or purchase Document Status when Value Status Pipeline Indicator present.
	6408	Performance issues with refreshing Sales Document Status.
	7869	Reprinting Despatch note from Item Line of Order gives you a Unexpected Exception.
Sales Ledger	7110	Possible to save multiple invoices, payments or receipts with duplicate URNs.
	7520	Customer Order Number does not display in Transaction Enquiry notes.
	7808	Viewing an attached folder from the Customer Enquiry / Stock Record Attachments tab gives an error
	7919	Position in Nominal Transaction Enquiry form reverts to original view
Stock Control		RTM - If amend stock code after entering selling price you get an unexpected exception if try to add a location
	7296	Bin Name variable in transient table no longer populates.
	1053	Stock Import allows import without default Nom codes (Fields should be mandatory).
	7839	Stock Valuation Report Performance problem with Time out message.
Purchase Ledger	7061	Using Amend Suggested Payments to Pay Suppliers Individually - OK Button Greyed out.
Purchase Ledger	6559	'Home Page Favourite' workspaces don't work if added a certain way.
Purchase Ledger, Nominal Ledger		Nominal Sort lost in NL Transaction Enquiry
Nominal Ledger	7859	Vat Inclusive - Strange nominal postings
Project Accounting	5787	Project Accounting Contact Info does not save changes.
Project Accounting	6386	Contact info entered during Create Project does not save.
CashBook	7858	Resave order with different exchange rate to period rate causes order values to change
	7607	Using Amend Suggested Payments to Pay Suppliers Individually - OK Button Greyed out.
	293	If you close the save and allocate screen without allocating, it still thinks you allocated.
Purchase Order Processing	7861	Out of Memory error - Cannot open form.
CRM	7673	No Currency provided for quote/order" causes CRM Sync to fail

Summer 2018 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Cashbook	7026	In Sage 200 2016 you can no longer sort by column in Bank Reconciliation screen.
Purchase Order Processing	7211	Purchase Requisition Module unable to select valid Nominal Accounts.
Nominal Ledger	7448	No data returned when running Budget Statement Breakdown By Combined Nominal Budget report.
Nominal Ledger	7569	Budget Reports cuts off information for narrative / item description.
UI	7675 / 7780	Desktop lists don’t retain changes made after closing sessions.
UI	7684	Speed issues with opening spooler.
Fixed Assets	7709	Fixed Assets Depreciation for Period Reducing Balance giving incorrect values.
Invoicing	7726	Saving an invoice in Invoicing Ledger does not retain changes made to exchange rate.

Spring 2018 Enhancements >>

Area	Known Issue No. (if applicable)	Details
ASM	5733	Issue with Analysis Codes causes Exception.
Project Accounting	2468	Exception on Issue Allocation for a Project with the Nominal code set to Stock.
	7547	Suggested billing is not pulling through new purchase costs.
	5254	Cannot set the value of the field SourceAreaName if Project title over 60 characters.
	6195	Create a Project in a particular order loses Attachments and Memo if on the fly or from a Template.
	6783	Unable to Receive Goods in POP if your Project title is > 60 characters.
Cashbook	7089	Creating Batch Payments for Suppliers without any Cash Book set up gives an exception.
	7307	Problems saving Foreign Supplier accounts when the 1st Payment group is set to Ebanking.
	7346	Slow performance when entering Nominal payments or receipts.
Purchase Ledger	7229	Creating a supplier account using the duplicate option throws an error.
WTE	6206 / 6830 / 7197	Week details show incorrectly on Authorising Timesheet entered in a previous week.
Price Book	678	Prices on new price band incorrectly linked to standard price band.
	2042	Cannot assign a price band value to an item moved from a product group using markup.
	2091	Use Std tick box being added incorrectly and not being removed when it should be.
Sales Ledger	960	Cannot delete a Sales Ledger account with SOP Delivery Addresses.
	7362 / 7445	Customer Statements (Statements to Printer) does not show criteria Dialog box.
	7285	Unable to save credit note if customer has exceeded their credit limit.
	3030 / 3791 / 6976	EC Sales List file path cannot exceed 60 characters.
Stock Control	1251	Import stock record does not pick up Product Group landed cost settings.
	7054	In 200 2016 the stock item part ref is pulling through to the Address field.
	6536	Error creating window handle when amending 25+ stock records.
	2709	Export Stock Record gets Out of Memory error and closes out.
	6036	To save the data you must enter a write off category. Loop when writing off stock..
	6868	Importing a product record ignores the Label printing option of the Product Group.
Excel Reporting	6780 / 7276	Excel changes dates that have times to mm/dd (US Date Format) from dd/mm (UK Date Format).
Nominal Ledger	1432	Nominal drilldown on grouped cash book transactions only shows details of one of the entries.
	7239	Cost price difference posting not posted to correct nominal code on non-base currency purchase order.
	6607	Only able to amend the first line of a Journal Template.
	6646	NL Correct Transactions Reversal doesn't work if trying to reverse a transaction is a closed period.
Invoicing	2958	Slow performance recording invoices with Shortfalls.
	7377	Amendments not saved when deleting lines from a credit note.
	2968	Can't change the due date when entering an invoice.
	3456	Disputed Invoice and associated Credit are both posted with the date of the Credit Note.
BOM	3559	Unable to allocate stock to a particular BOM.
	7107	Clicking between sequence number causes pop-up alert.
	7016	Can't run or edit BOM costing report in 2016.
	7438 / 7353	Record Built Item - Imported stock records not populating all tables.
Reporting	4546	Transaction Date criteria do not work correctly for Last Financial Year.
	5907	Unable to delete saved criteria set - error 'The directory name is invalid'.
	6953	Sage Report Designer wont open when using edit button on report preview.
Manufacturing	4842	Stock codes changed from\to Bulk Issue not changing in WO.
Purchase Order Processing	6030	Save and generate purchase order. Purchase order not immediately created if supplier is on hold.
	6048	Purchase Order with multiple delivery dates - Cannot update Field POPOrderReturnLineDBKey.
	6887	Tab order is inconsistant when recording a PO invoice.
General	5206	Not Able to Add Person to Company Outside Context of A Company.
	7447	User Access - Timeout error when trying to open.
	2643	Active user shows logged in to the first dataset regardless.
	6468	Certain scenario makes other desktop applications pop up in front of Sage 200.
	7069	General usage of Sage 200 Standard raises more memory than it releases.
	6794	Sage.MMS.Desktop.Common.Resources.dll grows in size and will eventually cause crash.
Fixed Assets	7022	Import Fixed Asset - DateAcquired field requires date in US date format.
Sales Order Processing	5345	Cannot set the value of the field (.Description).
	6792	From within View order you are unable to select which invoice you would like to print.
	7059	Copy and paste to free text item description causes odd behaviour.
	5437	It is possible to create or amend a Sales Order to save without a valid Document Date.
	5893	Print Option in SOP History Un-usable if Order has Multiple Invoices.
	5966	Entering a trade order causes out of memory exception.
	6230	Cancelling conversion of a Prospect quote to an Order results in a complete Quote but no order.
UI	6466	List view sort doesn't retain whilst using the program.
	7528	Choose Layouts Dialog stops working with greater than 255 layouts in list.
	6605	Certain list views don't save width customisations.

Winter 2017 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Sales Ledger	1190	Focus on Allocation field jumps from last to third.
	7412	When an account is on hold you are unable to update pending transactions for it.
	7090	Unable to alter a customer memo when the account is on hold.
	7337	CS Country code no longer used, no default code for Montenegro or Republic of Serbia.
	7179	SOP invoices not updated to sales ledger when account on hold.
Cash Book	1540	Negative discount on suggested payments causes ‘the value must be zero or greater than zero’.
	7394	Setting up bank feeds for an account linked to an RBS bank account raises an error.
	6357	E-reconcile files don't show when choose to import transactions if using Barclays.
	6585	Cashbook Payments and Receipts missing Goods Value and VAT Value Totals.
	6731	Extra transaction selected automatically in Bank Reconciliation.
Migration	2044	Migration - 'Invalid Column Name 'Data' - When Migrating Previously Migrated Data to Manufacturing.
CRM	3732	Oppo Quote Totals Not Updated When Using Form-Launched Quotes.
General	3784	Additions to tblSessionInfo table in Config DB lead to performance degradation.
General	7397	Out Of Memory Exception when syncing a payroll company with a large number of employees.
UI	3879	Font Size on your Desktop screen is causing SOP Allocations to work incorrectly.
	7001	Non Vatable Payment link on Welcome Screen launches Non Vatable Receipt.
	7349	Failed to convert parameter value from a Double to a Int16 when searching list views.
	5365	Windows 8 Touch Screen and Workspaces.
	6687	Window is too small for Template Name box when saving Stocktake Template.
Sales Order Processing	4159	Allow additional charge only invoices to be picked up by 'Print Invoices' routine.
	7467	Ready For Invoice Print flag incorrectly set when updating to 200.
	7182	Writing off incomplete order causes cannot set the value of the field (.StockUnitCancelledQuantity).
	4962	Error trying to save SOP - Either the BOF or EOF is true, or the current record has been deleted.
	5625	Possible to create SO with blank country code in delivery address.
Price List	7189	Cannot set the value of the field (.UnitDiscountValue) with Markup.
Stock Control	6156	Use By date not set correctly during import of batch/serial opening balances.
	6724	Unable to search stock by 8-digit or longer numerical string, if weight column is showing.
	7366	Mandatory analysis code can be saved without a value.
WTE	6861	Posting timesheet for resource with no default rates can post value of 0.00.
	7272	Extra online and on premise with Windows 10 and try to enter timesheet and you get a big red cross.
	7387	OutOfMemoryException importing 500 timesheets on dataset with large number of cost rates.
Price Book	7457	Unable to import Stock Prices to the Standard Price Band.
Report Designer	4993	Cannot add create new SOP Invoice Layout if the Report Designer Layout Name exceeds 30 Characters.

Summer 2017 Enhancements >>

Area	Known Issue No. (if applicable)	Details
Cash Book	7277	Cannot set the value of the field (.Description) when retrieving transactions in Bank Feeds.
Cash Book	880	When there is no cashbook account it does not post any journals when doing a payment reversal.
BOM	5276	BOM with >18 lines of stock and 1 operation create issues with new rapid estimate.
Nominal Ledger	7281	Red X on adding Journal Template.
Project Accounting	6964	Posting opening balance costs and VAT is applied to these in SQL.
Project Accounting	7003	Amending Status caused duplicate entries on Project List.
UI	6787	Open in New Window no longer working in 2015 SP2.
UI	7318	Failed to read licence file with .net 4.7 installed.
Purchase Order Processing	7002	Red X on Purchase Order Authorisation Setup with many Originators (Standard).

Sage 200 - Fixed Issues

Summary

Resolution

SUPPORT & TRAINING

PARTNERS

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FAQs