Recurring entries - The credit and debit journals do not match

When you try to post recurring entries the following message may appear:

'The credit and debit journals do not match in terms of their posting interval or frequency. Check you have matching credits and debits with the same posting details'

This is not only related to the recurring entries you are trying to post, it is caused by one of the following in the Recurring Entries window:

• The credits and debits don't match
• The credits and debits which match have different dates
• There is a finished credit or debit but the opposite credit or debit which is also finished has been deleted

Therefore you must check all of the recurring entries, even if they are dated in the future.

To locate the incorrect entry

1. Click Bank Accounts then Recurring items.
2. Check the list to make sure that all journals have a matching debit or credit with the same posting frequency.

Once you locate the incorrect transaction, delete or amend the recurring entry. 

To delete a recurring entry

1. Click Bank Accounts then Recurring items. 
2. Select the required debit or credit and click Delete.

To amend the date on a recurring entry

1. Click Bank Accounts then Recurring items. 
2. Select the required debit or credit, click Edit, amend the Posting Frequency and click OK.

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