ERROR: 'The credit and debit journals do not match...'

How to resolve this issue in recurring entries in Sage 50 Accounts.

When you try to post recurring entries, the following message can appear:

'The credit and debit journals do not match in terms of their posting interval or frequency. Check you have matching credits and debits with the same posting details'.

This can be related to the recurring entries you're posting as well as one of the following in the Recurring Entries window:

• The credits and debits don't match
• The credits and debits which match have different dates
• There's a finished credit or debit but the opposite entry which is also finished, has been deleted

 NOTE: Check all recurring entries, whether you posted them with a date in the past or the future. 

To resolve this, locate the incorrect Journal in the Recurring Items window.

To locate the incorrect entry

1. Click Bank Accounts then Recurring items.
2. Check the list to make sure that all journals have a matching debit or credit with the same posting frequency.

Once you locate the incorrect transaction, delete or amend the recurring entry. 

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To delete a recurring entry

1. Click Bank Accounts then Recurring items. 
2. Select the required debit or credit and click Delete.

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To amend the date on a recurring entry

1. Click Bank Accounts then Recurring items. 
2. Select the required debit or credit, click Edit, amend the Posting Frequency and click OK.

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