Summary
Description
It's easy to take a backup of your company data and it's a good idea to do this daily for each company.
It normally only takes a few minutes to complete, but if you have a large amount of data, it can take a little longer.
Resolution
Create a quick manual backup
- Open the required company, click File, then click Back up.
- Note the suggested file name or edit the name as required.
- Click Browse, choose a location to save the file to, click OK.
- To back up other files such as reports and layouts, select them from the list or choose Select all file types to include in backup.
We recommend daily data backups, but layouts and reports can be backed up less frequently. - Click OK, then if prompted to check your data, click Yes, then click Close.
- Click OK.
You've now successfully backed up your company's data. This means you can restore your data back to this point at any time if you need to.
Backup location
When you select a backup location, the software remembers it. To locate a backup to restore, browse the path shown in your back up window.
NOTE: The default backup location is C:\SageBackups\vxx.
Error messages during backups
If you see an error message during your backup, you can find the most common solutions to these issues in our help centre >
Automatic backups
Get the most out of your software with automatic backups, a timesaving feature that gives you peace of mind.
Upgrading your licence
Need a little more room? To add extra companies, users, employees or more to your software licence, leave your details and we'll be in touch.