Summary
Description
It's easy to go back and edit, delete, reverse, or unallocate the transaction. However, if you're unsure what changes you need to make, our in-depth guide can help. If you know what amendment you need, simply follow the relevant section below.
TIP: You can also edit, delete, and unallocate transactions in the activity windows.
Resolution
Edit a transaction
- Click Transactions then select the transaction you want to amend and click Edit.
- Edit the transaction details as required.
- To edit the item line details, in Item Line Details select the item to edit then click Edit.
- To edit a payment allocation reference, in Payment Allocations, select the required item and click Edit, then amend the Payment Ref and click Close.
- Click Close then click Save then click Yes.
TIP: You can find out what happens to a transaction when it's corrected in our How will this affect my data? guide.
Can't edit a transaction?
On some transactions, there are restrictions, which can be why you're unable to edit a transaction. For example, automatic transactions, older journal entries, VAT reconciled transactions etc. Instead, you must reverse and, if required, repost them correctly. Find out more in our Why can't I delete or amend a transaction? guide.
Delete or reverse a transaction
- Click Transactions then select the transaction you want to delete and click Delete.
- Click Delete then click Yes.
If the transaction is VAT reconciled a message appears 'Do you wish to reverse this transaction?' select Yes.
If the transaction is bank reconciled, a message appears advising of this, select Yes. When you re-enter the transaction, you must also bank reconcile the new transaction again. - Depending on the status of the transaction, it is either deleted or reversed.
Can't delete a transaction?
On some transactions there are restrictions, which can be why you're unable to delete a transaction. For example, automatic transactions, older journal entries, VAT reconciled transactions etc. Instead, you must reverse and, if required, repost them correctly. Find out more in our Why can't I delete or amend a transaction? guide.
Unallocate transactions
You can unallocate sales and purchase transactions that you've previously allocated together.
- Click Transactions and select the transaction you want to unallocate then click Unallocate and click Yes.