Solution Properties
Solution ID:
200427112208907
Last Modified Date:
Wed Feb 25 13:59:39 UTC 2026
Taxonomy Path:
Case category//How do I...//processing
Author:
[email protected]
Unallocate a transaction
Description

If you've allocated the incorrect transactions together, you can unallocate them.

Alternatively, if you can't unallocate, you can delete or reverse the transaction and then re-enter it.

 

Cause
Resolution

Unallocate a transaction

  1. Go to Transactions and select the required transaction. 
  2. Select Unallocate then Yes.

Alternatively you can unallocate transactions within the activity window of the relevant module.

NOTE: Certain transactions can't be unallocated. If you're unable to unallocate.

What happens when you unallocate?

Transaction type What happens
Sales receipt (SR) Becomes an unallocated sales payment on account (SA).
Purchase payment (PP) Becomes an unallocated purchase payment on account (PA).
Sales invoice (SI) Retains the same code (SI), but is unallocated from the transaction they were previously linked to.
Purchase invoice (PI) Retains the same code (PI), but is unallocated from the transaction they were previously linked to.
Sales credit (SC) Retains the same code (SC), but is unallocated from the transaction they were previously linked to.
Purchase credit (PC) Retains the same code (PC), but is unallocated from the transaction they were previously linked to.
Sales payment (SP) Retains the same code (SP), but is unallocated from the transaction they were previously linked to.
Purchase receipt (PR) Retains the same code (PR), but is unallocated from the transaction they were previously linked to.
Sales discounts (SD) Becomes an unallocated sales credit (SC).
Purchase discounts (PD) Becomes an unallocated purchase credit (PC).
Multiple allocations If you've allocated multiple transactions to another transaction, only the transaction you unallocate becomes unallocated. 

Upgrade your licence

Growing business? Add more companies, users, or employees to your licence with ease. Leave your details and we’ll be in touch.

 

Steps to duplicate
Related Solutions