ERROR: 'Sage report designer is unable to generate report: out of memory'

1. Press and hold the Windows key and press R.
2. Type control printers, then press Enter. Note the default printer name.
3. Right-click a different printer and select Set as default printer.
4. Open your software and preview the document. Close your software.
5. Press and hold the Windows key and press R.
6. Type control printers and press Enter.
7. Right-click the original default printer driver noted in step 2, then click Set as Default Printer.
8. Open the Sage software and retry the document.

If the issue persists, follow the Set Save printer Settings to False section.

If the document is customised, try using the Windows default printer:

1. Open your document in Sage Report Designer. Use our Open and save your reports and layouts article to do this.
2. In the Report Explorer pane, select View then Properties.
    TIP: For more Report Designer help, use our I customise my reports and layouts? article.
   
   
3. Change Save Printer Settings to False.
   
   
   
   
4. Click File, then click Save.

This message appears if the report or layout has a high-resolution or large image.

Remove the image and run the report or layout again. If it runs, replace the image with a lower resolution or smaller file size using our Add an image or logo to a document article.

As a rule, use as small a file as possible without affecting the image resolution. Ensure the image resolution is 450x450 or less.

TIP: You can reduce the image resolution by copying it into Microsoft Word, saving and re-uploading to your report or layout.

Next steps