Nominal link not posting correctly

Summary

What to do in Sage 50 Payroll if nominal link doesn't post correctly.

Description

When you set up or post the nominal link, you may experience the following issues:

  • When setting it up, the nominal codes in Sage 50 Accounts don't appear in the drop-down lists in Company > Nominal Settings of Sage 50 Payroll
  • You're repeatedly prompted to enter your Sage 50 Accounts user name and password
  • After posting the nominal link, the transactions don't appear in Sage 50 Accounts

Resolution

You must refresh the path to the Sage 50 Accounts company file to resolve these issues. This is easy to do, let's go through it now.

CAUTION: If you've already posted the nominal link, you need to restore a backup in Sage 50 Accounts before you attempt the steps below.

First, you need to check the location of the company file

  1. In Sage 50 Accounts, click Help, then click About.
  2. In the Program Details area, make a note of the Settings Directory path.

Then point Sage 50 Payroll to the company file

  1. In Sage 50 Payroll, click Company, then click Nominal Settings.
  2. Click the Accounts Software or File finder button.
  3. Click File, then click OK.
  4. Click Company, then click Nominal Settings.
  5. Click the Accounts Software or File finder button.
  6. Click Sage 50 Accounts.
  7. Click Browse, then browse to the path you noted from Sage Accounts.
  8. Double-click Company, then click the Company finder button.
  9. Select the required company, then click OK.

That's it, you've now refreshed the path to the Sage 50 Accounts company file. Give your nominal link another try.

If there's still an issue, follow our how Sage Accounts uses the company file guide to check the file.


Solution Properties

Solution ID
200427112221531
Last Modified Date
Thu Sep 05 11:08:11 UTC 2024
Attributes
Product Details
Modules: Accounts
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