ERROR: 'The format of the VAT Number entered is invalid ...'

Summary

How to resolve the error 'The format of the VAT Number entered is invalid for the selected country' in Sage 50 Accounts.

Description

You can see the message 'Invalid VAT Number. The format of the VAT Number entered is invalid for the selected country.'  when saving a customer or supplier record, or when pressing 'OK' in Company Preferences after updating the VAT tab.

This occurs if the Validate VAT Number feature doesn't recognise the VAT number format. 

Resolution

Validate VAT Number

  1. Check the correct formats for each country in our country list.

  1. If the VAT number format is correct, go to Settings then Company Preferences.
  2. Select the VAT tab, clear the Validate VAT Number checkbox, then press OK.
  3. Enter the VAT number as required.

You can switch the 'Validate VAT Number' option back on if needed.

NOTE:

Northern Ireland - After resolving the error, delete and re-enter any EC sales transactions if you've processed under an incorrect VAT number. Otherwise you'll see the invalid VAT number message when running your EC Sales list.

 


Need more help with VAT?

Visit our Manage your VAT hub.

This article offers general guidance only. While accurate at the time of publication, it may not suit your specific needs. We make no express or implied warranties. For tailored advice, consult a professional. For VAT, customs, or duties queries, contact HMRC on 0300 200 3700 or visit www.hmrc.gov.uk. We accept no liability for any loss from using this content. VAT or tax codes shown reflect default software settings and may differ in your setup.

Solution Properties

Solution ID
200427112206388
Last Modified Date
Mon Sep 21 09:55:53 UTC 2026
Attributes
Product Details
Modules: Customers
Modules: Suppliers
Modules: Contact Management
Modules: Tax
Modules: VAT
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