Summary
Learn how to undo transactions you've created, matched, or transferred from your connected bank feed in Sage Accounting.
Description
Undo a completed transaction to return it to the Draft transactions list.
Resolution
- Go to Banking and select Completed transactions.
- Find the relevant bank account and select View Completed Transactions.
- Find the transaction you want to undo.
- Select Undo.
The transaction returns to the Draft transactions list, where you can review or update it.
You can’t use the undo transactions that:
- Are included in a VAT Return. See Correct transactions included on a VAT Return
- Are included in a CIS return
- Are dated after your lockdown date. Remove the lockdown date before you undo the transaction
- Were edited after you created them and no longer match your bank statement
- Are more than four months old
- Were allocated after you saved them on account