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Check data error/warning - 'Index and record file size mismatch'

Created on  | Last modified on 

Summary

In Sage 50 Accounts, if you receive any errors or warnings, we recommend you fix these before continuing.

Description

When you check your data you may get the following error or warning:

'Index and record file size mismatch'

To correct this error or warning, please follow the steps below.

Resolution

  1. Click File then click Maintenance and click Recovery Tools.
  2. When prompted, follow the instructions to create a data backup.
  3. Click Reindex and Compress All, then click OK and click Close.
  4. When prompted to check the data again, click Yes.

    If the error is still present, you must restore an error free backup and re-process.
Next steps

Data corruption warnings?

Once your data errors are fixed, you may still see data corruption warnings in Sage 50 Accounts.

Clear these now >