Can't authorise a payment using Salary payments
Description

To process a bank payment using Salary payments, you must complete your banks authorisation process.

This means there will be situations where the person who processes the payroll is not the person who has the details to make the payment.

Cause
Resolution

Coming Soon 

You'll be able to use an Authorisation link. You can send this to the person who has the information needed to complete the bank authorisation process.

Once complete, Sage Payroll will update to confirm this, and allow you to continue.

Work around

When authorising a payment, your bank may generate a QR code. You can take a screenshot and send this to the relevant person to complete the process.

TIP:

Advise the person receiving the QR code to open it on a device other than the one they intend to scan it on.

Accountants

If you're an accountant and you process the payroll on behalf of your client, you can invite them to access the data. This way they can authorise the payment themselves. For more information, read Invite a client to access a product you pay for in Client Management.

Steps to duplicate
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