Common questions about the Trial Balance report
Answers

Why don't my Trial Balance figures balance?

The trial balance should always balance due to double entry bookkeeping.  If the report doesn't balance, it can suggest data corruption, or other issues with the report. See what do I do if my Trial Balance report is unbalanced for more information. 

Where does the report get its figures?

The report picks up the figures from the actuals column for the required month within each nominal code.

Can I run the Trial Balance for a specific date range, for example a prior year?

You can run the Transactional Trial Balance report to specify a date range.  This is because transactional reports use individual transactions to generate the report.

I have a problem with my Trial Balance report.

If your issue isn’t in this article, you can search our knowledgebase.

How to I run a Trial Balance to Excel?

Once you've previewed the report, select either Report to Excel, or Data to Excel. Find out more about sending accounts data to Microsoft Excel

How do I include accounts with no activity on the Trial Balance?

If you want to see the unused nominal codes on the trial balance report, you can amend the report to make them appear.

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