How to update Sage 50 HR email settings due to authentication changes
Description

Microsoft are ending Basic Authentication on Outlook.com, and Google are ending Basic Authentication on Gmail.

If you don't email documents from your software, or you already use the MAPI or the Outlook app you aren't affected. You don't need to take any action. 

If you use SMTP to email documents from your Sage 50 HR, via Outlook.com or Gmail, you need to update your email configuration. Alternatively, you can set up Sage HR Online Services and upload employee's payslips to a secure online portal.

 NOTE: If you'd like to find out more about this change, visit our changes to SMTP email authentication affecting Sage software guide.

Cause
Resolution

Your email configuration options

If you decide to continue sending emails from your software, your options depend on which email provider you use.

To continue to send emails with a:

  • Microsoft email account, you need to send using classic Outlook
  • Gmail email account, you need to either send using classic Outlook, or use an App Password to continue using SMTP

How to update your email configuration

Click the relevant option below for how to configure Sage software to:



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