How to update Sage 50 P11D email settings due to authentication changes
Description

Microsoft have retired Basic Authentication on Outlook.com, and Google are retiring Basic Authentication on Gmail.

If you don't email documents from your software, or you already use the MAPI option or the Outlook app you aren't affected. You don't need to take any action. 

If you use SMTP to email documents from your Sage 50 P11D, via Outlook.com or Gmail, you need to update your email configuration.

 NOTE: If you'd like to find out more about this change, visit our changes to SMTP email authentication affecting Sage software guide.

Cause
Resolution

To continue to send emails from Sage 50 P11D with a:

  • Microsoft email account, you need to send using classic Outlook
  • Gmail email account, you need to either send using classic Outlook, or use an App Password to continue using SMTP

How to update your email configuration

Click the relevant option below for how to configure Sage software to:


 

Steps to duplicate
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