How to update Sage 50 Payroll email settings due to authentication changes
Description

Microsoft are ending Basic Authentication on Outlook.com, and Google are ending Basic Authentication on Gmail.

If you don't email documents from your software, or you already use the MAPI or the Outlook app you aren't affected. You don't need to take any action. 

If you use SMTP to email documents from your Sage 50 Payroll, via Outlook.com or Gmail, you need to update your email configuration. Alternatively, you can set up Sage HR Online Services and upload employee's payslips to a secure online portal.

 NOTE: If you'd like to find out more about this change, visit our changes to SMTP email authentication affecting Sage software guide.

Cause
Resolution

Online services

As an easier alternative to emailing payslips, you can use your software to upload payslips directly to a secure, integrated online portal. Employees can then log in to their Sage HR Online Services portal 24/7 and view, download or print their payslips and P60s.

This option saves you the time of maintaining a version of Microsoft Outlook that's compatible with Sage 50 Payroll.

To find out more, register for a free webinar with our Sage experts, or visit our what is Sage HR Online Services guide.


Your email configuration options

If you decide to continue sending emails from your software, your options depend on which email provider you use.

To continue to send emails with a:

  • Microsoft email account, you need to send using classic Outlook
  • Gmail email account, you need to either send using classic Outlook, or use an App Password to continue using SMTP

How to update your email configuration

Click the relevant option below for how to configure Sage software to:


 

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