If you use bank feeds, you can only match the refund in your bank feed to the credit note it's paying.

1. Enter the credit note first.
   Read About sales credit notes.
2. From your bank feed, find the refund and choose Match. Then select or search for the relevant credit note.
3. Select the check box to match the credit note and create a refund.
   If the refund is to refund a customer receipt:
   • Discard the transaction from your bank feed
   • Enter the refund manually

Match bank transactions from bank feeds or an imported file.