Set up Direct Debits using an existing GoCardless account If you already have a GoCardless account, during the setup process you are prompted to log in and match any existing GoCardless customer mandates with your Sage Accounting customers. If you connect to an existing GoCardless account – you may have outstanding payment requests and payouts. To handle this select the options below: ▼ Wait for all payouts to finish - Cancel all existing subscription requests in GoCardless
- Wait for all payouts to clear before connecting to Accounting
Once the steps above have been completed, you may have outstanding invoices you can request the Direct Debits for these invoices in Sage accounting, by following the steps below: - Go to Sales, select Sales Invoices, then select Recurring Sales Invoices.
- Locate and go into the relevant invoice.
- Click Edit
- Under Payment Services tick Use Direct Debit.
- Select Save.
 NOTE: For invoices created in Sage Accounting with cancelled subscriptions/payments in GoCardless, adjust the due date of the invoice to three working days in the future and ensure "Use Direct Debit" payment service is selected.
▼ Integrate with outstanding Payouts When you get a payout that comes through after you've set up the integration, and it includes money from before you set up the integration, you'll see it recorded as Other receipts. Since you can't directly allocate "Other receipts" to invoices, you need to reverse that Other receipt entry. You have now recorded the Sales Invoice as paid and refunded the recorded money for that Invoice, you will just need to wait for the transaction to come from GoCardless to balance the account. Once you have decided which option to do, you can look at how to integrate GoCardless with Sage Accounting. - Go to Sales, then Sales Invoices.
- Locate and click on the relevant invoice.
- Select record payment and fill in details remembering to use the Main bank account Ledger.
- Go to Banking, then click on your Main bank account.
- Select New Entry, then Purchase/ Payment.
- Click Other Payment, then select Enter a refund for a sale.
- Leave the customer name blank, and the Ledger account should be the suspense account nominal and dates should match the original payment against the Invoice.
- Click Save.
Doing the steps above shows that you have recorded a payment against the Sales invoice, then refunded the amount for the sale as you are waiting for GoCardless to bring it through into Sage Accounting. Once you have decided which option is best for you, You can now start to look at how to connect GoCardless to Sage Accounting.
- Open Sage Accounting.
- Select Settings, then Apps and Connections.
- Select GoCardless and click Get Started.
NOTE: You can only use GoCardless with one Accounting Software. If, required create additional GoCardless accounts for different software/ businesses. - Enter your email address and click Continue.
- Enter your GoCardless account details and accept the terms and conditions.
- Select Connect Account.
- Select the bank account your payouts go into, then select Continue.
You've now integrated your GoCardless account with Sage Accounting. Review unassigned mandates If you already have mandates in GoCardless you can bring them into Accounting and match them to your existing customers. - Select Review unassigned mandates.
- To automatically assign mandates by email address click Auto match by email.
Or, you can manually select customer records from each drop down. - Select Next, review your matches then select Assign Mandates.
NOTE: If you've made a mistake, select Remove and they will go back to the unassigned mandates list. Your existing mandates are now assigned to your customers. Using an existing GoCardless Account with Sage Accounting
▼ Set up Direct Debits using a new GoCardless Account Next steps Now you've integrated your GoCardless account with Sage Accounting, you can create new or integrate existing mandates. |