Unallocated Receipts or Payments report
Description

Unallocated Receipts or Payments are transactions that aren’t allocated to a specific sales or purchase invoice. You can use the Unallocated Receipts or Payments report to identify these transactions.

The report shows the customer or supplier's name and their current account balance. It also shows any unallocated amounts. You can also refine the date range of the report to see transactions between specific dates.

Cause
Resolution

To produce the report

  1. Go to Reporting then select More.
  2. In the Cash Reports section select Unallocated Receipts or Payments.
  3. From the drop-down list choose Unallocated payments or Unallocated receipts.
  4. Select More then enter the dates you want to run the report From and To.
     TIP: 
    You can also choose a relevant analysis type and category and only the transactions for that type and category appear. 
  5. To view details of an unallocated amount, select the relevant line. Then to return to the report, select back on your browser menu bar.
  6. To save or print the report, from the Export menu, and then select CSV or PDF.

The report is ready when a notification displays on the main navigation bar, to the left of Profile. Select the notification bell to open the report.

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