If you encounter an Error: 'File not imported' message when importing a bank statement, check the error table. - Check the Reason column lists the cause of each error.
See the example below.
 - Correct the errors in your file and re-upload.
Troubleshooting tips - Remove any line breaks from descriptions
- Open the file in notepad to review the formatting
- Blank columns or rows are easier to spot in a text editor
For more help with importing, read our article Importing bank statements. |