How to check if your bank is supported
Description

Not every bank account can connect to Sage Accounting using the bank feeds service. 

This guide shows you how to check.

Cause
Resolution

Does my bank support bank feeds?

  1. Go to Banking
  2. On the bank account tile you want to connect, go to Actions, then Connect to Bank
  3. Type the name of your bank in the search bar.
  4. If your bank shows in the list, you can connect a bank feed. 

 NOTE: You can't connect every account type. You can continue the connection to check this. 

If you need help with connecting a bank feed, follow the steps on this help guide. >

If your bank feed is not supported

  1. Go to Banking
  2. On the bank account tile you want to connect, go to Actions, then Connect to Bank
  3. Type the name of your bank in the search bar.
  4. Select Tell us about it.
  5. Fill in the information and select Submit
  6. The team will attempt to arrange a bank feed connection, but we can't guarantee success. 

Alternatives to bank feeds

If a bank feed is not available for your bank, you have three alternatives.

  1. Import your bank statement by following the steps on this guide. >
  2. Use AutoEntry to import your transactions into Sage Accounting. You can find out more here. >
  3. Manually enter each transaction into the bank.
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