If you find that you no longer need a company listed in your Sage HR Online Services portal, you can delete it.

Follow the steps below to remove the company from the portal. 

Before you start 

Only follow the rest of these steps if:

• You use Sage HR Online Services. If you're unsure, you can find out Which online services do I have in Sage 50 Payroll?
• Sage support confirm to do a company deletion 

 NOTE: This guidance is for Sage HR Online Services. If you're an Accountant using Online Bureau, follow the article, How do I delete a company from Sage Online Bureau?

To delete the company

Complete the request form

You can request for Sage to delete the company entirely from the portal by completing the form below.

Go to form

NOTE: This process deletes all modules and data set up for Sage HR. Anything you previously set up for Sage HR you need to set up again following deletion.

Timescales

Once you submit your request, our internal team will check and action the deletion within one to two working days. 

You won't receive any confirmation that the team have actioned the deletion, however, they'll get in touch if they need further information.

Contact Sage 50 Payroll support

Get in touch with Sage 50 Payroll support to confirm a few details. We'll connect to your computer remotely so we can reset your information in the background to ensure we deleted everything.